The need for speed is real

A few years ago when I worked at PeopleSoft, we were marketing the concept of “real time” applications, the theory being that customers who could deliver in real time would have an edge on their competitors. The reality is that most applications still had some batch process, and that the real-time components only affected a part of the business process. It was aspirational, and it worked. Read more

Impact of Data Governance on Business Performance

I’ll be continuing the discussion started in my post Measuring data governance programs in which I highlighted four distinct categories of measurement that apply to data governance programs: level of policy compliance, level of data quality, impact on business performance, and performance of data governance processes. Driving the greatest return on the investment in data governance is dependent on transparency and ongoing assessment of its impact across these dimensions. Read more

Please Stop Trying to Come Up with a Single Enterprise Definition of Customer

Try this. Think back through all the data warehouse, MDM, BI and other assortment of data management projects that you’ve been involved in. Can you think of a case in which an entire enteprise adopted a single definition of customer? Or a single definition of product? Your project team might have put together a definition. But was the definition widely accepted? Read more

Achieving Fully Governed Master Data

This is my third and final post in my series about what to look for in your master data management solution. The first topic was about modeling your master data, the second was mastering the data, and this one is about governing the master data. Read more

Kill the mouse, Daddy!

Those were the words my son used a few years ago when he spotted a baby mouse limping across our kitchen floor. It was so lame I could pick it up and put it outside, but the visceral reaction he had was the same one many of us have to bad data. Read more

How to be the master of mastering your master data

In my last post, I discussed how important it is to be able to effectively model your master data. In this, the second in a series on the topic of master data, I want to discuss how you need to master it. By “master it,” I am referring to the workflow-driven process steps people go through to achieve clean, consistent, accurate and harmonized master data, and having the relevant technical capabilities to make this process work smoothly and efficiently. And by “people,” I mean everyone involved. Read more

Data Governance Should be a Key Part of Your Cloud Strategy

Putting two hot topics together doesn’t often make sense. But if you have one minute to read this blog, I hope to convince you that data governance and cloud computing are indeed highly intertwined. Read more